Warranty Coverage

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At Sensational RV, we are committed to providing high-quality repairs and professional service. We offer a 1-Year Limited Workmanship Warranty on all labor performed by our technicians, valid for 12 months from the date of invoice.

This warranty covers:

Defects in workmanship related to the repair or installation service we provided

Re-performance of labor at no cost if the defect is due to our workmanship

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Parts and Products

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Any parts or products supplied by Sensational RV are not covered under this warranty. Instead, they are covered solely by the manufacturer's warranty, according to the manufacturer’s terms, procedures, and limitations.

If a part fails:

• We will assist you in contacting the manufacturer, if needed

• Any warranty claim for a part must be made directly through the part manufacturer

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Warranty Exclusions

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This workmanship warranty does not cover:

• Parts or materials (regardless of source)

• Issues caused by misuse, neglect, accidents, environmental conditions, or lack of maintenance

• Repairs or modifications made by third parties after our service

• Normal wear and tear items

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Limitations of Liability

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Sensational RV is not responsible for:

• Costs associated with part failures (may covered by manufacturer)

• Towing, transportation, rental, or incidental costs

• Consequential damages or loss of use

 

Non-Transferability

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This warranty is non-transferable and applies only to the original customer and the specific service performed.​

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How to Make a Warranty Claim

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To file a workmanship warranty claim:

1. Contact us at 0259255072 or email info@sensationalrv.com.au

2. Provide your original service invoice and a description of the issue

3. Bring the vehicle or equipment to our shop for inspection

 

We will assess whether the issue is related to our workmanship. If confirmed, we will correct the issue at no labor cost to you.

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Thank you for choosing Sensational RV. We take pride in our work and appreciate your trust.

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